At QTOP Global, we deeply value and respect your privacy. As a trusted learning management system provider, we are committed to protecting your personal information while delivering exceptional online education services. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and educational platform.

What Information We Collect

We collect information that you voluntarily provide to us when creating an account, enrolling in courses, or contacting our support team. This includes your full name, email address, phone number, educational background, and professional details. We also automatically collect technical information such as your IP address, browser type, device information, and how you interact with our platform to improve your learning experience.

How We Use Your Information

Your information helps us provide personalized learning experiences tailored to your needs. We use it to create and manage your account, track your course progress, provide customer support, send important course updates, and improve our educational content. We may also use your information to recommend relevant courses that match your interests and learning goals.

Information Security and Protection

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption, and we regularly update our security practices to meet industry standards. All our staff members who have access to your information are trained in data protection and bound by strict confidentiality agreements.

Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information only in specific circumstances such as when required by law, to protect our legal rights, or with your explicit consent. If we need to share information with service providers who help us operate our platform, they are contractually bound to keep your information confidential and secure.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how you use our platform. You can control cookie settings through your browser, though disabling certain cookies may limit some functionality of our services.

Your Rights and Choices

You have the right to access, update, correct, or delete your personal information at any time by logging into your account or contacting our support team. You can also opt out of non-essential communications while still receiving important course-related updates. If you have concerns about how we handle your information, we encourage you to contact us directly.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Course progress and completion records may be kept longer for certification purposes and to maintain the integrity of your educational achievements.

Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through email or a prominent notice on our website. Your continued use of our services after such changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact our support team at support@qtopglobal.com. We are committed to addressing your concerns promptly and transparently.